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FAQs
1
What makes your product natural?
We've collaborated with our good friends at Fun With Soap. who supply all our natural, Eco-cert approved ingredients.
We avoid chemicals, parabens, sulfates, and synthetic fragrances.
2
Are your products suitable for sensitive skin?
Yes, our products are formulated with sensitive skin in mind. We avoid common irritants and use gentle, soothing ingredients to minimize the risk of irritation or allergic reactions.
3
Do you test on animals?
No, we are proud to be cruelty-free. We do not conduct any animal testing.
4
Are your packaging materials environmentally friendly?
We are committed to sustainability and use eco-friendly packaging whenever possible. Our packaging is either re-useable or recyclable.
5
How long will it take to see results from using your products?
Results may vary depending on individual skin types and concerns. Generally, customers can expect to see improvements within a few weeks of consistent use.
6
What is your return or exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer service team within 48 hours for assistance with returns, exchanges, or refunds
7
Are your products safe for pregnant women or those with medical conditions?
While many of our products feature natural essential oils, it's important to remember that these oils can have different effects during pregnancy. We always encourage you to reach out to your healthcare provider for personalized advice, ensuring your safety and well-being.
8
Can I use your products if I have allergies?
We strive to provide transparency about our ingredients to help customers make informed choices. Please review the ingredient list for each product carefully, and consult with your healthcare provider if you have any known allergies or sensitivities.